We Want You

We are actively recruiting home health aides to meet the needs of our agency. We offer comprehensive benefits and a competitive salary range of $17 – $20.41 per hour (Plus Wage Parity).

Job Description:

Our well-established Licensed Home Care Agency, located in Flushing, NY, is seeking skilled home health aides to provide services in all boroughs of New York City, Nassau County, and Suffolk County. Home health aides will be responsible for delivering in-home care to clients with diverse disabilities and illnesses, while ensuring a clean and safe environment.

Requirements:

• Licensed Home Health Aide in the State of New York.
• Valid Home Health Aide Certificate.
• Recent medical screening conducted within the last six months.
• Authorized to work in the United States.
• Ability to travel.
• Proficiency in spoken languages: English, Spanish, Cantonese.

We are currently hiring two full-time staff members to meet our financial billing needs.

Job Description:

The Billing Specialist position plays a primary role in the facility’s day-to-day accounting functions, ensuring compliance with current accounting and cost reimbursement principles. These principles relate to medication, medical equipment, healthcare services, and home healthcare operations, as directed by the Manager or Controller.

Job Responsibilities (including but not limited to):

• Obtaining referrals and pre-authorizations for billing procedures.
• Analyzing and becoming familiar with standard medical billing codes.
• Verifying patient insurance eligibility and benefits.
• Reviewing patient bills for accuracy and completeness, obtaining any missing information.
• Preparing, reviewing, and submitting claims using the billing system.
• Following up on claims within the standard billing cycle time frame, including contacting insurance companies to address pending discrepancies.
• Identifying various insurance companies and ensuring payment accuracy.
• Researching and appealing denied claims.
• Reviewing patient accounts for insurance-related follow-up.

Requirements/Qualifications:

• Degree in accounting.
• Ability to handle multiple tasks and prioritize projects efficiently.
• Proficiency in working independently as well as in a team environment.
• Excellent written and verbal communication skills.
• Professional conduct and ability to maintain patient information confidentiality.
• Demonstrated proficiency in Microsoft Word, Excel, and Outlook.
• Fluency in English is required; Mandarin or Cantonese language skills are a plus.

Looking to hire two full-time staff members for either Brooklyn or Flushing locations. Candidates must be fluent in English, Mandarin, and Cantonese (Spanish proficiency is a plus).

Job Duties and Responsibilities include, but are not limited to:

• Greeting, communicating with, welcoming, and directing guests.
• Answering incoming calls and accurately redirecting them when necessary.
• Addressing common customer inquiries and resolving or reporting complaints.
• Assisting patients in applying for Managed Long Term Care and contacting them as needed.
• Conducting extensive daily phone and email communication.
• Verifying eligibility and benefits for various insurances and issuing referrals for processing.
• Performing data entry for new cases and closely monitoring referral progress.
• Following up on authorizations.
• Building and maintaining relationships with community partners.
• Adhering to Medicaid and HIPAA guidelines.

Qualifications and Requirements:

• Fluent in English, Mandarin, and Cantonese (Spanish proficiency is a plus).
• Strong interpersonal and communication skills.
• Customer-oriented mindset with excellent customer service and verbal communication skills.
• Detail-oriented and familiar with Medicaid and MLTC eligibility processes.
• Knowledge of HHAexchange software system is a plus.
• Proficient in using office machines (printer, scanner, fax, etc.).
• Computer and internet savvy, skilled with MS Office Suite (especially Outlook, Excel, and Word).
• Skilled in Adobe PDF editing.
• Responsible and quick to respond.
• Ability to work in a fast-paced environment with good time-management skills.
• Strong critical thinking and problem-solving abilities.
• Team player with at least 1 year of experience as an Intake Coordinator or in a similar role.
• Typing speed of 45+ words per minute.
• High school diploma or higher education preferred.

Language:

English (Required) | Cantonese (Required) | Mandarin (Required)

Work Location:

Either Brooklyn or Flushing

Work Authorization:

United States (Required)

COVID-19 Considerations:

Free PPE materials and equipment will be provided.

We are seeking a motivated candidate for our Flushing and Brooklyn locations to assist with various human resource activities, including employee recruitment, onboarding, and exit procedures, as well as employee benefits tasks such as managing unemployment, disability, workers’ compensation, and paid family leave claims in a fast-paced bilingual environment.

Job duties include, but are not limited to:

• Handling the recruiting and onboarding process for new hires.
• Managing all exit procedures for employees leaving the company.
• Auditing employee files to ensure compliance with onboarding and exit policies.
• Assisting staff with filing unemployment, disability, workers’ compensation, and paid family leave claims.
• Maintaining accurate records of employment and unemployment documents.
• Ensuring all onboarding paperwork is up to date.
• Processing payroll on a weekly and biweekly basis.
• Providing light paralegal support to the in-house general counsel.

Requirements:

• Ability to meet deadlines in a timely manner.
• Ability to work effectively in a fast-paced environment.
• Ability to take initiative and work independently.
• Proficiency in English (Required), Mandarin (Required), and Cantonese (Preferred).

Job Description:

We have multiple full-time positions available for individuals who are hardworking, warmhearted, detail-oriented, responsible, well-mannered, ambitious, and energetic. We are specifically looking for English-Chinese (Mandarin-Cantonese) trilingual individuals to work in various departments.

Responsibilities and duties include, but are not limited to:

• Reviewing and verifying authorizations and referrals.
• Setting up new patient accounts and ensuring accuracy.
• Coordinating schedules between patients and home health aides for optimal matches.
• Handling and addressing patient complaints.
• Updating and maintaining accurate records of patients and caregivers in an online platform.
• Conducting pre-billing verification.
• Reporting incidents as required.
• Implementing compliance measures and assisting in disciplinary actions.
• Acting as a liaison between insurance companies, case managers, and patient families.
• Experience with HHAeXchange platform is a definite plus.
• Typing speed of 30+ words per minute is preferred.
• Proficiency in English, Mandarin, and Cantonese is required. Spanish language skills are highly advantageous.